WCE Expands PayDirect Across Highway Network, Advancing Smart Mobility Experience
PETALING JAYA, May 1 — West Coast Expressway has implemented the Touch ’n Go eWallet PayDirect system across its entire highway network, further strengthening Malaysia’s transition towards a fully cashless toll ecosystem.
The system enables motorists to link their Touch ’n Go cards directly to the eWallet, allowing toll charges to be deducted automatically from their digital balance without relying on the card’s stored value.
This integration addresses a common issue faced by drivers — insufficient card balance at toll plazas — while providing a more seamless and efficient payment experience.
According to WCE, the initiative forms part of a broader strategy to support digital transformation in highway operations, aligning with evolving mobility demands.
“The system enhances traffic flow and reduces congestion at toll lanes, improving the overall travel experience for users,” the company said.
Beyond convenience, the implementation reflects a wider shift towards digital payment solutions, reducing dependence on physical transactions and promoting a more integrated approach to mobility.
The combination of physical card access and digital wallet functionality allows for a smoother journey, minimising interruptions and delays.
WCE’s adoption of PayDirect positions it among the leading highway operators embracing advanced technology to improve infrastructure efficiency.
The system is expected to play a significant role in reducing congestion, particularly during peak travel periods when traffic volume is high.
By enabling faster transaction processing, it helps maintain consistent traffic flow and enhances overall road efficiency.
For motorists, the benefits extend beyond time savings, offering a more stress-free driving experience, especially during long-distance travel.
Overall, the rollout of PayDirect across WCE represents a key milestone in the development of a smarter, more connected highway ecosystem in Malaysia.
-wilayah.com.my
