Inland Revenue Board Confirms MyTax Portal Disruption, Assures Swift Service Restoration
Temporary outage affects online tax services nationwide
PUTRAJAYA, March 3 — The Inland Revenue Board of Malaysia (IRB) has confirmed that its MyTax portal is currently experiencing a technical disruption, temporarily preventing taxpayers from accessing the online system.
In a statement issued via its official social media channels, the IRB said immediate measures are being taken to restore the platform so that normal operations can resume as soon as possible.
The agency expressed regret over the inconvenience caused and assured users that efforts are underway to resolve the issue promptly.
MyTax serves as central digital tax platform
The MyTax portal functions as the IRB’s primary digital platform for managing tax-related matters in Malaysia.
It consolidates a range of online services, including income tax filing, payment tracking, personal information updates, and official correspondence between taxpayers and the tax authority.
Since its introduction, the portal has played a crucial role in modernizing Malaysia’s tax administration by enhancing accessibility, efficiency, and transparency.
The disruption may impact individuals who are currently preparing or submitting their tax returns.
Technical teams working to restore access
According to the IRB, technical teams have been mobilized to identify the root cause of the disruption and implement corrective measures.
Although no specific timeline for full restoration was provided, the agency reiterated its commitment to bringing the system back online swiftly and securely.
Taxpayers are encouraged to monitor official IRB communication channels for updates regarding the portal’s status.
Digital reliability remains a priority
The incident highlights the growing reliance on digital platforms for financial and administrative services.
As Malaysia continues to strengthen its digital governance infrastructure, system reliability and cybersecurity remain top priorities.
The IRB emphasized that maintaining secure and efficient online services is central to its mission of supporting taxpayers nationwide.
Public urged to remain patient
In the meantime, the IRB has asked users to exercise patience while restoration efforts are ongoing.
Further announcements will be made once the MyTax portal is fully operational.
Affected taxpayers are advised to temporarily postpone online transactions until access has been reinstated.
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