Prasarana Assures Smooth Public Transport Services Ahead of Aidilfitri Festive Rush
KUALA LUMPUR — Malaysians preparing for the upcoming Hari Raya Aidilfitri celebrations can continue relying on public transport services without concern, as Prasarana Malaysia Bhd has confirmed that its operational and technical readiness remains at an optimal level throughout the festive season.
Prasarana Group President and Chief Executive Officer Amir Hamdan said the company has implemented comprehensive preparations to ensure that all transportation services under its management operate smoothly despite the anticipated surge in passengers ahead of the holiday.
He emphasised that the company is maintaining full operational capability across its entire network of services, including buses, vans, Rapid-on-Demand vehicles and rail systems.
“All our services will continue operating as usual. This includes buses, vans, Rapid-on-Demand and rail services. The public should not worry about service frequency or reliability,” Amir said when speaking to reporters during Prasarana’s iftar gathering in Kuala Lumpur.
The assurance comes as many Malaysians begin making travel arrangements, shopping trips and other preparations leading up to Aidilfitri, traditionally one of the busiest periods for public transportation in the country.
Operational Readiness Maintained Despite Festive Travel Patterns
Amir explained that while passenger numbers typically increase significantly before the festive period due to shopping activities and travel plans, the situation changes during the actual Hari Raya celebrations.
On the day of Aidilfitri itself, the number of commuters using public transport is expected to decline sharply as many residents travel back to their hometowns.
Passenger traffic during the festive day is projected to fall by more than 50 per cent compared with regular days.
Nevertheless, Prasarana will maintain a high level of operational readiness to ensure uninterrupted services.
“Our staff will continue working as usual. The only difference is that service frequency may be adjusted based on public holiday schedules,” Amir said.
He added that operational schedules will continue to comply with the service licence conditions set by the Land Public Transport Agency (APAD).
Focus on Reliability Across All Transport Modes
Prasarana oversees several key urban transportation services used daily by commuters in the Klang Valley and other regions, including the Rapid KL rail network, Rapid Bus services and Rapid-on-Demand.
With the Aidilfitri festive season approaching, the company has intensified monitoring and coordination across operational teams to prevent disruptions.
Technical staff remain on standby to respond quickly to any unexpected incidents affecting train or bus services.
Amir said the company’s priority is to maintain service reliability so that passengers can continue using public transport confidently while preparing for the festive season.
Improved Crisis Communication System
In addition to strengthening operational readiness, Prasarana has also upgraded its crisis communication system to improve passenger information during emergencies or service disruptions.
The enhanced system includes visual assistance tools such as real-time mapping of shuttle bus locations to help commuters easily identify alternative transport arrangements during service interruptions.
These digital tools are expected to make it easier for passengers to understand route changes and find replacement services more quickly.
Additional Support Staff for Passenger Assistance
Prasarana has also expanded its team of front-line support personnel known as Troopers, who are stationed across transport hubs to assist passengers when needed.
These staff members are trained to provide guidance, manage passenger flow and offer assistance in the event of unexpected operational disruptions.
By increasing the presence of these support teams, the company hopes to ensure that passengers receive immediate help and accurate information whenever required.
Public Encouraged to Continue Using Public Transport
Amir reiterated that Prasarana remains committed to delivering reliable and efficient services throughout the festive period.
He encouraged the public to continue using buses and rail services for their daily activities and festive preparations, noting that the company has taken proactive steps to ensure smooth operations.
With enhanced monitoring systems, improved communication channels and a fully prepared workforce, Prasarana aims to ensure that public transport remains a convenient and dependable option for Malaysians as the country prepares to celebrate Hari Raya Aidilfitri.
Tajuk: Prasarana Jamin Operasi Pengangkutan Awam Lancar Menjelang Aidilfitri
KUALA LUMPUR — Orang ramai tidak perlu bimbang menggunakan pengangkutan awam bagi membuat persiapan menjelang sambutan Hari Raya Aidilfitri kerana tahap kesiapsiagaan operasi serta teknikal perkhidmatan berada pada tahap optimum sepanjang musim perayaan.
Presiden dan Ketua Pegawai Eksekutif Kumpulan Prasarana Malaysia Bhd, Amir Hamdan berkata pihaknya telah melakukan pelbagai persediaan bagi memastikan semua perkhidmatan pengangkutan di bawah kendalian syarikat itu beroperasi dengan lancar tanpa sebarang gangguan.
Menurut beliau, semua mod pengangkutan termasuk perkhidmatan bas, van, Rapid-on-Demand serta rangkaian rel akan terus beroperasi seperti biasa.
“Semua perkhidmatan kita berjalan seperti biasa. Orang ramai tidak perlu risau mengenai kekerapan atau tahap perkhidmatan yang disediakan,” katanya ketika ditemui pada Majlis Berbuka Puasa Prasarana di Kuala Lumpur.
Jaminan tersebut diberikan ketika ramai masyarakat mula menggunakan pengangkutan awam untuk membeli-belah serta membuat persiapan menyambut Aidilfitri.
Penumpang Dijangka Berkurang Pada Hari Raya
Amir berkata jumlah penumpang lazimnya meningkat menjelang musim perayaan kerana orang ramai menggunakan pengangkutan awam untuk membeli barangan keperluan serta menyelesaikan urusan sebelum bercuti.
Namun pada hari raya pertama, jumlah pengguna pengangkutan awam dijangka menurun dengan ketara kerana ramai yang pulang ke kampung halaman.
Menurut beliau, jumlah penumpang pada hari raya dijangka berkurang sehingga lebih 50 peratus berbanding hari biasa.
Walaupun begitu, tahap kesiapsiagaan kakitangan operasi dan teknikal tetap dikekalkan bagi memastikan perkhidmatan berjalan lancar.
“Staf kami bekerja seperti biasa, cuma kekerapan perkhidmatan akan disesuaikan mengikut jadual cuti umum,” katanya.
Beliau menambah bahawa jadual operasi akan terus mematuhi ketetapan lesen yang ditetapkan oleh Agensi Pengangkutan Awam Darat (APAD).
Pemantauan Ketat Semua Perkhidmatan
Prasarana mengendalikan pelbagai sistem pengangkutan awam utama termasuk rangkaian rel Rapid KL, perkhidmatan Rapid Bus serta Rapid-on-Demand yang digunakan secara meluas di kawasan Lembah Klang.
Menjelang musim perayaan, pemantauan terhadap operasi pengangkutan telah dipertingkatkan bagi memastikan semua sistem berjalan lancar.
Pasukan teknikal juga berada dalam keadaan bersiap sedia untuk menangani sebarang gangguan operasi sekiranya berlaku.
Sistem Komunikasi Krisis Dipertingkat
Selain memastikan operasi berjalan lancar, Prasarana turut memperkenalkan penambahbaikan dalam sistem komunikasi krisis bagi membantu penumpang mendapatkan maklumat dengan lebih cepat sekiranya berlaku gangguan.
Antara langkah yang diambil termasuk penggunaan bantuan visual seperti pemetaan lokasi bas perantara bagi memudahkan penumpang mencari pengangkutan alternatif.
Sistem tersebut membantu penumpang memahami perubahan laluan atau perkhidmatan dengan lebih jelas.
Pasukan Troopers Ditambah
Prasarana juga menambah jumlah pasukan bantuan yang dikenali sebagai Troopers, iaitu kakitangan yang bertugas membantu penumpang di stesen dan hab pengangkutan utama.
Pasukan ini akan memberikan panduan kepada penumpang, membantu mengawal aliran orang ramai serta memberikan bantuan sekiranya berlaku sebarang gangguan perkhidmatan.
Dengan langkah tersebut, penumpang dapat menerima bantuan dengan lebih pantas dan berkesan.
Pengangkutan Awam Kekal Pilihan Utama
Amir menegaskan bahawa Prasarana komited memastikan sistem pengangkutan awam kekal selamat dan boleh dipercayai sepanjang musim perayaan.
Beliau turut menggalakkan orang ramai terus menggunakan perkhidmatan pengangkutan awam untuk urusan harian serta persiapan Aidilfitri.
Dengan kesiapsiagaan operasi, sistem komunikasi yang dipertingkat serta sokongan kakitangan yang mencukupi, Prasarana yakin pengangkutan awam akan terus menjadi pilihan yang selesa dan efisien kepada masyarakat menjelang sambutan Hari Raya Aidilfitri.
-wilayah.com.my
