Kuala Lumpur Rises 16 Places in Global Smart City Ranking

Kuala Lumpur Rises 16 Places in Global Smart City Ranking

Kuala Lumpur jumps 16 spots to rank 73rd in the list of smartest cities in the world out of 142 cities, according to the Smart City Index (SCI) 2024 released by the Institute for Management Development (IMD) recently. Last year, KL was ranked 89th. The report highlights several proud achievements of KL, including online ticket purchasing facilities and easy access to online job listings, facilitating job searches.

The report also praises the healthcare and safety infrastructure in the capital, such as “improving access with online medical appointments,” and mobility structures like “online scheduling and ticket sales have made public transportation easier to use.” However, the report found that traffic congestion, corruption, air pollution, and affordable housing are among the most concerning issues in KL. President of the Smart City Observatory, Bruno Lanvin, said that a city needs to design and implement strategies to withstand future uncertainties. He also said that trust and good governance are becoming increasingly important, and the use of artificial intelligence (AI) in city design and management is expected to increase.

“Although it may sound counterintuitive, AI can help make cities more human-centered,” he said in a statement released on the IMD website. Zurich maintains its top position for the fifth consecutive edition of the SCI report in 2024, followed by Oslo, Canberra, Geneva, and Singapore.


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